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C
czissman
March 10, 2023
Question

The association I make between a Receipt and a Customer doesn't get captured during Banking Review/Categorization

  • March 10, 2023
  • 1 reply
  • 0 views

Hello,

If I process a Receipt (Banking --> Receipts --> Review) and associate that receipt with one or more Accounts/Categories, that categorization is not automatically captured when I later Categorize a transaction in (Banking --> For Review --> Categorize), even when the transaction is associated with the receipt that I just processed. This means that I have to do the categorization a 2nd time.

 

For example, when I process a receipt as follows...

HOME DEPOT $50

- $25 Small Tools Expense

- $25 Job Supplies Expense

 

...I would expect that when I later categorize a Banking transaction and associate the above receipt with it, the above Expense account associations would automatically be captured but they aren't: I have to do the categorization all over again.

 

What am I doing wrong or not understanding about these processes?

 

Thanks!

 

Chuck

1 reply

Angelyn_T
Angelyn_T
March 10, 2023

Hi, @czissman. Let me share insights about categorizing your receipts and banking entries in QuickBooks Online (QBO).

 

Yes. Splitting the accounts for your expenses from the Receipts window won't sync to your Banking entries under For review. To ease your work, categorize or split your transaction from the Banking section first. Here's how:

 

  1. Select your account under Banking.
  2. Go to the For review section.
  3. Click on Categorize.
  4. Enter the necessary details.
  5. Tap on Apply and accept.

 

Once it's added to QuickBooks, switch to the Receipts tab to match the transaction and the receipt image itself. 

 

  1. Tap on Receipts.
  2. In the For Review tab, you can review your uploaded receipts. QuickBooks lets you know if it finds existing transactions in your books that match your uploaded receipts.
  3. Check the labels in the Action column to find out what steps you need to take next.

 

I'm also adding this article for more information: Upload your receipts to QuickBooks Online.

 

I can see your interest in capturing the categorization of your entries under Receipts and Banking to save time and bypass extra work. While it's unavailable, I recommend sending a feature request directly to our product developers. This way, they can determine what enhancements and improvements are needed to make our product more effective and convenient for our users.  

 

Here's how:

 

  1. Go to the Gear icon, then Feedback.
  2. Enter your comments or product suggestions.
  3. Tap Next to submit.

 

If you see duplicate records, exclude them from your system.

 

Once everything is in place, you're now ready to reconcile your accounts to match your statements.

 

 Please feel free to mention my name in the comment section below if you have follow-up questions about your banking data. I'm always here to help. Have a good one!

C
czissmanAuthor
March 11, 2023

Hello Angelyn_T,

Thank you for your clear reply to my question: I understand your instructions perfectly.

 

Unfortunately, while that does work, it's much more difficult than creating the splits in the Receipt view because when doing so in the Banking view, you cannot see the details on the receipt that are necessary to see what items were purchased and then to assign a category and dollar figure for each. 

 

I suppose a work-around for this is to open QBO in two tabs, one tab displaying the Banking page and the other tab the Receipt so that the data necessary to enter the appropriate splits in Banking is visible on the Receipt tab. 

 

Thanks for your help,

Chuck

Q
QueenC
March 11, 2023

Hello there, @czissman.

 

It looks like you've posted a duplicate response in our Community space. I believe one of my colleagues provides an answer to this concern. That said, I'd be happy to route you to the original link below: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-how-do-i-access-my-account-info-after-a-year-of-cancellation/01/1227492/highlight/true#M125653

 

Feel free to visit us again if you have follow-up questions. It would be our pleasure to help. Wishing you continued success!

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