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February 3, 2021
Question

The bank incorrectly read a check and deposited more than the deposit amount. How do I fix this with respect to the deposit amount and the entry with their correction?

  • February 3, 2021
  • 1 reply
  • 0 views
the deposit amount brought from bank was $10 more than the deposit. They immediately corrected with discrepancy, but how do I fix both entry's to match my bank deposit

1 reply

Candice C
February 3, 2021

Good morning, @debjimhall

 

Congrats on making your first post here in the Community. I hope your day is going well so far. Allow me to give you some insight into how to fix these entries so they'll match your bank deposit. 

 

If the bank corrected it and your QuickBooks is displaying two separate transactions (Incorrect deposit amount and then debiting the $10 back out), the best way to resolve this would be to exclude those transactions. After excluding them, you can create a manual deposit with the right amount. Here's how: 

 

  1. Go to the +New button in the left-hand menu bar. 
  2. Under the "Other" column, pick the Bank Deposit option. 
  3. Enter all the required information. 
  4. Hit the Save and New or Save and Close

 

If this doesn't work, please provide me with some additional screenshots or details. You can also check out our tutorials page to see what other features are in your account. 

 

Let me know how these steps go and if they work for your business. I want to make sure that you get back on track as soon as possible. The Community is always here to have your back. I'll be back around shortly!