Skip to main content
CLC Patty
Sep 5, 2023 10:13 PM UTC
Question

The FORCED upgrade to the online version

So, after 12+ years of using QB desktop version they did an "upgrade" which remove the option to download banking transactions.   How do they have the right to go into my software that I OWNED and remove features?   Then they FORCED me to an online monthly subscription of $60 per month for a version that would not even import my custom reports.  They told me to recreate them.   I told them to cancel my subscription.  I will never use an Intuit product again.  TWELVE YEARS of being a customer.   

    9 replies

    BigRedConsulting
    BigRedConsulting
    Sep 5, 2023 11:16 PM UTC

    There is currently no forced upgrade to QB Online. There's a big marketing push, required because Online is so very bad, but you can still purchase QB Desktop - which I highly encourage.

      Nitro-1
      Sep 14, 2023 5:21 PM UTC

      I owned the 2017 Quickbooks Desktop Pro. My hard drive failed and could not get the program off the old hard drive. I always back up that information before existing Quickbooks so I could get all the previous information from the flash drive and be up to date. I just need the 2017 version. Where and how do I get it please?

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      Sep 14, 2023 6:04 PM UTC

      @Nitro-1 

      Can you access your CAMPS and find your license code there?

      https://camps.intuit.com/

       

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      Sep 6, 2023 1:49 AM UTC

      @CLC Patty 

      If you only need to use QB Desktop with a single user, you can use the trial version for good with a workaround. Then you can run the bank feeds again.

      Terms & ConditionsAccessibility statement