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Sep 11, 2022 9:22 PM UTC
Question

There is no reconcile option in my quickbooks online account. I have followed the instructions and looked under the wheel/gear and under tools - no reconcile option?

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1 reply

Sep 11, 2022 10:48 PM UTC

I can see that you're product tagging is QuickBooks Self Employed, askdouglas73.

 

The Reconcile option is only available in QuickBooks Online and QuickBooks Desktop versions.

 

You'll want to review your subscription to verify if this might be the reason why you don't have the option to reconcile your account. I'll guide you on how:

 

  1. Sign in to your account.
  2. Select the Gear icon
  3. Choose Billing info.

 

Once verified, you may switch from QuickBooks Self Employed to QuickBooks Online, so you can utilize the reconciliation feature moving forward.

 

I'm also adding this article that provides information about the different versions and features of the product to help you decide what's best for your business: See which version of QuickBooks is right for you.

 

I'll keep an eye on your reply and assist you further with any additional details.