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October 11, 2023
Question

This is the second time I've had this issue. I have 2 eBay accounts and it's been days since the transactions downloaded into quickbooks for either one.

  • October 11, 2023
  • 1 reply
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What I'm looking for is the eBay transactions that download under "app transactions" in Quickbooks online.  Very frustrating.

1 reply

October 11, 2023

Hello there, @automotive-ident. I'm here to point you in the right direction to make sure your eBay transactions are downloaded timely in QuickBooks Online.

 

Banks and apps have a specific time when they add online banking transactions to QuickBooks Online. The ability to download these transactions also relies on the syncing process of the integration. At this time, I suggest reaching out to eBay to verify if they have already uploaded the transactions or not.


If that is the case, please let us know so that we can investigate further and find a solution. If not, there may be an issue with their system. In that case, you can ask them for further guidance on what steps to take.

 

Once you're good, feel free to also check out this extra module about fixing account balance discrepancies: Reconcile an account in QuickBooks Online.

 

I'm only a post away if you have any other questions about this or anything else you need in QuickBooks. I'll be glad to share and provide further assistance whenever you need one. Have a wonderful day! Take care.