Skip to main content
May 1, 2021
Question

Three transactions are under review. One says "WIthheld" does that mean i am not getting it?

  • May 1, 2021
  • 1 reply
  • 0 views
Customer payments under review and one review says "Withheld" what does that mean?

1 reply

katherinejoyceO
May 2, 2021

 

Hello there, @chrismrose

 

When a bank transaction is withheld, that means that the payment is on hold. 

 

QuickBooks depends on what your bank sends. You'll want to contact your bank and verify the transactions in your account. 

 

For future reference, read through this article: Categorize and match online bank transactions in QuickBooks Online. It'll help you learn about adding, matching, and splitting transactions to put them in the right account. 

 

Get back to me and post some more if you have additional concerns. I'll be delighted to help.