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palominovet-gmai
December 1, 2021
Question

TIAA Bank won't connect.

  • December 1, 2021
  • 1 reply
  • 0 views

TIAA Business account will not connect to QBO and I need to submit my year end information to my accountant. I have already talked to TIAA Bank who got my logins all straightened out but they still won't connect. TIAA requires a company ID, User ID and password. QBO only gives you a user ID and password to input.  No combination of anything works on QBO.  QBO - please fix this!  There have been multiple posts in recent days from people who cannot connect!

1 reply

S
SashaMC
December 1, 2021

Hello palominovet-gmai,

 

Thank you for reaching out to the QuickBooks Community! Is there any error message when you are trying to connect, and could you share it? However, there is an ongoing investigation (INV-64805) in regards to Error 176. If this is the case, you would need to contact our Support to be added to the list of affected users. This way, once there is an update to the investigation, you will be notified immediately. Here's how to connect with us:

 

  1. Go to the Help menu.
  2. Hit the Contact Us button
  3. Enter a brief description of the problem.
  4. Select "Let's Talk"
  5. Pick the "Get a call" option to connect with us.

 

Please let me know how the interaction goes!  I'm always around if you need further assistance. Have a good one! 

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