Today i am not able to get to view my bank register

I understand the importance of reviewing your bank register, pam. It ensures accurate recording of all transactions in your accounting system.

Beforehand, may I know if you encounter an error message while viewing your bank register? Any additional information or screenshots would aid in resolving the issue.

In the meantime, let's perform basic troubleshooting steps. You may have accumulated too much historical data. Whenever you visit a website, it saves some information from the web page in its cache. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl + Shift + N
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Once done, see your bank register again. If it works, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

You might find the following articles helpful about adding and matching transactions in QBO: 

• Download, match, and categorize your bank transactions
• Reconcile an account

Keep me posted if you have other questions about managing your bank register in QuickBooks. I'll make sure to get back to you as soon as I can. Have a great day!