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March 13, 2025
Question

Transaction Needs Review?

  • March 13, 2025
  • 1 reply
  • 0 views

I just completed a reconciliation of my bank checking account.  There was a an initial error of $100 which I believed to be a duplicate entry. So I went back to the bank register and found two transactions on the same day for the same amount to the same person. Let me point out the transactions in question were from 2023 and had not been called out during previous reconciliations. So I deleted one of the entries. That allowed the reconciliation to complete with a $0 balance. But I noticed before I completed the reconciliation the starting balance for the reconciliation had decreased by $100 from the value I originally entered.  QBO made that change. Then I went back to my bank transactions and to my surprise it showed the same transaction as having to be reviewed and could be "Added".  The problem is, that transaction is already in my bank register and has an "R" and the green "Matched" symbol.  So I don't understand why it came up for review.  I didn't know what to do, so I went ahead and added it which cleared it from having to be reviewed.  And now I don't know if my next reconciliation will be messed up. I hope this made sense. Thoughts?

1 reply

March 13, 2025

Thank you for all the work you've put into reconciling your account, TXFlipo. You can undo your reconciliation for that period to correct your beginning balance since you deleted the duplicate entry. I'll discuss this matter further.

 

Keep in mind that even small changes can unbalance your accounts. To minimize the impact, you can only unreconcile one transaction at a time. If you need to completely start over, reach out to your accountant, as only accountants can undo entire reconciliations. However, if you prefer to do it yourself, follow these instructions to undo reconciled transactions one at a time:

 

  1. Go to Gear icon, then Chart of accounts.
  2. Find the account that has the reconciled transaction. Then select View register.
  3. Find the transaction. If the transaction is reconciled, you’ll see an R in the checkmark column.
  4. Click on the transaction to expand the view.
  5. In the checkmark column, select the box with the R until the box is blank. This removes the transaction from the reconciliation.
  6. Select Save.
  7. Close the account register.

 

For detailed information, you can check out this article: Undo or remove transactions from reconciliations in QuickBooks Online.

 

In case you encounter issues reconciling accounts in the future, this article will help you fix them. You can learn what to do if QuickBooks Online doesn't match your bank statement at the end of a reconciliation: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Lastly, did you know that we provide a complimentary session with our QuickBooks Live Expert Assisted service? Our experts excel at making financial management effortless and offer tailored advice, especially in handling your bank's transactions.

 

I’m here to help ensure everything is set up correctly for your business needs, TXFlipo. Just count me in if you need more help with managing your bank transactions.