Transactions are not being recognized by the rules I created

Thanks for dropping by the Community, @billing-atlasres. Let me address your concern about bank rules in QuickBooks Online.

If your bank rules aren't applying, it's possible that you're using a rule based on bank text when you should've been using a rule based on description. To explain the difference:

• The bank text is exactly the information QuickBooks receives from the bank. The bank text is the transaction you'd see listed in your bank account or on your bank statement
• The description is a simplified version of the bank text to make it easier to understand. For example, QuickBooks might simplify bank text to just say a vendor name.
  
  

By default, QuickBooks shows the description in your list of transactions. To show the bank text instead:

1. Go to Banking.
2. Above the table, go to Settings.
3. Select Show bank details.
   
   

 
Also, you'll want to delete and recreate the rule to start fresh.

1. Go to the Banking/Transactions menu and select Rules.
2. Search the rule you've set up. Under the Action column, click the drop-down and select Delete.
3. Tap Yes to confirm.

 
Follow the steps in this article on how to set up a new one: Set up bank rules to categorize online banking transactions in QuickBooks Online.

Additionally, I’ll be sharing this article for further details on how to set up bank rules to categorize online banking transactions in QBO.

When everything is all set, you'll want to check out these articles for guidance. These can guide you further on how to categorize your transactions and reconcile your account flawlessly: 

• Categorize and match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.
  
  

I’m always ready to assist you if you have any other questions or concerns about managing your bank transactions. Tag me in your reply and I’ll sprint back into action. Have a good one and keep safe.