Hi there, ssalo.
Thank you for visiting again the QuickBooks Community. I'll be sharing details on how depositing your transaction works. Then, to ensure that all entries will show in the Deposit screen.
When you process invoice payments, this goes to the Undeposited funds. It holds the amount until you deposit them at your real-life bank. They may be assigned to a specific account, that's why they're not showing in the deposit window. To isolate this, you can go to the Register page so you're able to find the transactions and double-click it. That way, you can change the Deposit to from a bank to Undeposited funds if necessary so those entries will show in the deposits window.
Here's how:
- Go to the Lists menu at the top and select Chart of Accounts.
- Choose the bank and right-click on the account that you want to view.
- Select Use Register.
- Find the transactions and click them to expand the page.
- Change the Deposit to UF if needed.
- Click Save & Close.
Once done, you can now go to the Deposit screen to verify if all transactions already appear from there.
Additionally, if you want the payment or entries automatically post in the Undeposited funds, you can set your Preferences. This allows you to make the feature as default in the system. Please follow the steps below.
- Go to the Edit menu at the top.
- Choose Preferences.
- Select Payments from the list. Then, go to the Company Preferences tab.
- Select and check the Use Undeposited Funds as a default deposit to account checkbox.
- Click OK.
Lastly, refer to this article to view different information on how bank deposits work with the Undeposited Funds account in QuickBooks: Record and make bank deposits in QuickBooks Desktop.
If you need further assistance while working on your deposit transactions in QuickBooks, click the Reply button and post a comment. I’ll be right here to help and make sure you’re taken care of. Have a good one.
