Trying to import .iif file payroll online and getting "Error on line 11: You can't change for type of an account".? The issue is w checks that have more than 9 pay types

Hi there, Christine171.

Thank you for visiting the QuickBooks Community. I'll share how accounts work in QuickBooks Desktop. I also provide troubleshooting steps to ensure you can import your data without errors and achieve your goal smoothly.

Since you've mentioned IIF, it seems you're trying to import payroll data from QuickBooks Online to QuickBooks Desktop. Please know that the error you received means the account type of the account you selected on the line is different from what's in your chart of accounts (COA). In this case, I suggest making sure the account indicated in that line have the same type of account that is already in QuickBooks COA.

If the error persists or other messages are found, you will see the number of lists and transactions that failed and were successfully imported. QuickBooks creates a new .IIF file with error information for unsuccessful records, and you then have three options to move forward. You can open this article to learn more about the procedure and how to perform the process: Improved IIF Import in QuickBooks 2019 and later.

If the problem continues to occur, please know that Intuit does not provide technical support for the import and export of IIF files. If you use your IIF file with a third-party program, you can contact the app's technical support for additional assistance in resolving the error. If you created the file on your own, I recommend reaching out an IT professional for more information on how to import your .iif payroll file without issue.

Lastly, you may refer to this article to view some lists and transaction types you can import into QuickBooks: Import and export data in QuickBooks Desktop.

Don't hesitate to add a comment below if you still have concerns related to exporting files in QuickBooks. I'm always around to help, Christine171. Have a great day!

Thanks for getting back to this thread and giving us an update, @Christine171. I've got the right steps that you need to help accomplish your task in QuickBooks Desktop.

We understand how crucial it is for you to connect with our phone support and resolve this matter. Please know that availability of our agents varies depending on the version of QuickBooks Desktop you're using. If you're using Pro, Premier, or Plus, our agents are available Monday to Friday from 6 AM to 6 PM. For the Enterprise version, they are available 24/7.

Also, our support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.  For more info, you may check out this article: Contact QuickBooks Desktop support.

With regards to importing your files, we can manually record them inside QuickBooks Desktop. Simply perform a manual payroll to enter your data inside the program. First, let's make sure to enable payroll inside your QuickBooks settings. Here's how:

1. From the Edit dropdown menu, select Preferences.
2. Click Payroll & Employees, then select the Company Preferences tab.
3. In the QuickBooks Desktop Payroll Features section, check the Full payroll and the Manual Payroll boxes.
4. In the Get payday peace of mind window, click Next and then Activate in the confirmation screen.
5. Select OK to apply the changes.
6. Click OK again to exit out of the preferences window.

For additional info, you may check out this article: Set up manual payroll without a subscription in QBDT.

You can also create a regular check to record these files. When it comes to selecting the correct category, I'd recommend reaching out to your accountant to ensure that your recordings are correct. This will help you avoid any potential errors or discrepancies in your financial records.

I'm sure you have other tasks to take care of in QuickBooks Desktop. If you need help managing your sales and customers, you can check the articles here for a guide. 

I got your back again if you have other questions or concerns with QuickBooks Desktop. I welcome any replies from you in this thread. 

I'm getting a similar error these last two times I've tried to import.  When I try to import it says i cannot change the type of account on Line 10. Well then 

I have to open it up in excel and manually type in the type of account "EXP" into the reimbursements account line 10.

Why is this error happening now, we did not have problems before I have used this Intuit online all year.

Also we have Quickbooks Pro 2015.  Well I suspect is something going on because Quickbooks no longer supports this version of the program?  But that doesn't really make sense because why did the online Intuit change is the question.