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September 19, 2023
Question

Trying to import my data from desktop to QBO:Error: beanstalk.zlib generation failed" I already rebuilt the QB file and have tried importing twice. What is wrong?

  • September 19, 2023
  • 3 replies
  • 0 views

Accountant Desktop 2022 and QuickBooks Online Essentials

 

3 replies

Fiat Lux - ASIA
September 19, 2023

How big is the Total Target? More than 350K? 

jwenzelAuthor
September 19, 2023

No, 1,017 total. I tried uploading the file to the QB AWS server but then I got another error but this time for validation. This doesn't make sense to me, because I already validated the data in Desktop and it showed no issues.

September 19, 2023

Thank you for reaching out to the QuickBooks Community, @jwenzel. I appreciate you bringing this matter to our attention.

 

Upon checking, I've found out that there's an ongoing issue with importing data from QuickBooks Desktop to QuickBooks Online. Our dedicated team of engineers is actively working on resolving this concern to ensure a smooth transition for you.

 

If you haven't contacted our phone support yet, I'd suggest doing so. By contacting them, you can have your account added to the list of affected users, ensuring that you receive prompt notification as soon as the issue is resolved.

 

Here's how to connect with them:

 

  1. Go to Help and select QuickBooks Desktop Help/Contact Us.
  2. Click Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. Sign in to your Intuit account and click Continue, then select Continue with my account.
  5. We'll email you a single use code. Enter your code and select Continue.
  6. Choose chat with us or Have us call you.

 

In addition, after you successfully transfer your files, you may notice differences in how your books appear. To help you understand how your books were moved, please see this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

If you have any other questions or concerns unrelated to your QuickBooks experience, please don't hesitate to let me know. Click the Reply button to leave a comment below. Your satisfaction is our priority. Take care and stay safe!

jwenzelAuthor
September 19, 2023

I can't call support because they are not open. And in response to saying you are aware of the issue, you guys have been posting that same message for months now. Considering the constant raising of prices, this isn't acceptable.

Fiat Lux - ASIA
September 19, 2023

@jwenzel 

Why do you have to switch to QBO? If you are only single user, you can use the trial version of QBD 2022 for good.

jwenzelAuthor
September 19, 2023

Update: Spoke with a customer service agent via QBO chat and it worked. I can't explain why because it was the exactly same process I did last night. But this question is now resolved.

December 18, 2023

I am having that same problem, what turned out to be the problem.  On phone with them now, hope it gets resolved but I have had to do more research sometimes to help the situation.  So doing that now LOL.

December 19, 2023

@millard29 

Which QB Desktop year version do you have?

Try opening the sample file and converting it to QBO. Did you encounter the same error message?