Trying to reconcile the bank account and somehow qbo is showing a paycheck for a higher amount than was written. There is only 1 employee and it wasn't changed it?

Hello there, leroy6.

I understand your frustration with the paycheck amount discrepancy during bank reconciliation.

To resolve this, review the payroll items used. The deduction may not have applied to the paycheck, or the bank statement amount could represent a complete expense. If so, processing the paycheck twice for the month could result in only one transaction, causing the bank amount to exceed the original paycheck record.

Here's how:

1. Go to the Reports menu.
2. Type Payroll Details in the search bar.

To examine it further, you may want to contact our Customer Support Team. This way, they can pull up your account securely and help check the discrepancy. I'll guide you on how to do it.

1. Go to the (?) Help icon.
2. Select Talk to a Human.
3. Enter a short description of your concern.
4. Click on I still need a human.
5. Tap Contact Us to connect with our live support.
6. Choose to Get a callback.
   

Additionally, here are resources about correcting issues when reconciling QuickBooks accounts and viewing details for missing transactions or reports.

• Fix issues at the end of a reconciliation
• How to view details for missing reconciliation reports or reconciled transactions

Let me know if you still need help while doing tasks on the reconciliation page. I'm always here to help.