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E
EPPeren
June 22, 2022
Question

Turn Off Sales Tax

  • June 22, 2022
  • 3 replies
  • 0 views

Hi. 

I would like to turn off Sales Tax because it is causing conflict with Clover.app and Commerce Sync app.  

The sales tax was unintentionally turned on since October 2021 and it is disrupting the adding/matching of 

bank deposits/payments received/undeposited funds starting Oct 2021 to present.  

 

Your assistance is much appreciated.

 

Estrellita Peren

Accountant/Thelmart LLC

[email address removed].

 

3 replies

G
GlinetteC
June 22, 2022

Turning off the automated sales in QuickBooks Online is unavailable, Estrellita Peren.

 

However, you can inactivate the tax agencies listed under the Taxes section instead. Doing this will help the system not calculate taxes for that specific states. 

 

Here's how to accomplish it:

 

  1. Go to Taxes and select the Sales Tax tab.
  2. Click Sales tax settings.
  3. Search for the tax agency you want to disable.
  4. Click the drop-down arrow under the Action column.
  5. Click on Make inactive.

 

I've added these articles to learn more about sales tax in QBO:

 

 

Please reach back out to me with any additional information on the issue so I can get you taken care of. Thanks for coming to the Community.

S
suzannek1
April 13, 2023

Is there a way to tell QBO that I don't charge sales tax EVER!  I have to uncheck every stupid line on my invoice for the tax.  We don't sell product.  We don't charge tax .  This is so annoying.  HELP!

J
JamesAndrewM
April 13, 2023

Glad to see you again in the forum, @suzannek1. I'll share some information you could apply so you won't be taxed.

 

You'll want to change and exempt those items from tax. This way, you don't have to uncheck every line on your invoice for the tax. You can follow the steps below:

 

  1. Go to the Sales menu and select Product and Services. 
  2. Double tap on the taxable items, then click on Edit sales tax.
  3. From there, click "Still don't see what you're looking for?" then scroll down a bit and choose Nontaxable.
  4. Then, click Done. 

 

I've also added a screenshot for visual reference. 

 

 

Moreover, if you want to apply sales tax rates to transactions and sales forms in QuickBooks Online, refer to this article: Apply sales tax rates to transactions and sales forms in QuickBooks Online.

 

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    June 23, 2022

    @EPPeren 

    You may have 2 options:

    1. Replace Commerce Sync with another connector

    2. Open a new blank QBO account with the AST feature is disabled and migrate your data from the old account. Purchase a 3rd party migration service if required.

    V
    vitti1
    March 16, 2023

    Just move the agency start date to 01/01/2100 (or later), change to yearly and than inactive the agency. That will do the trick

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