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November 14, 2022
Question

U i number wont work

  • November 14, 2022
  • 1 reply
  • 0 views
having problems in tax set up with kein number continues to say put in a valid number wont take the number i have

1 reply

November 14, 2022

We haven't received reports from other users who are having problems setting up tax profiles, @fusionbbqco.

 

There are times your browser is full of frequently accessed page resources causing websites, like QuickBooks Online (QBO), to act weirdly. And can be the reason why the system is having problems accepting your account number for payroll taxes in QBO.

 

Before we begin working, may I know how did you obtain such an account number? And if it is given by your local tax agency, have you tried asking them the characters of your account number to make sure it is accurate?

 

For now, let's perform a few browser troubleshooting steps to determine why such a problem is not letting you set up your SUI account number. To begin with, let's consider logging in to your QBO payroll account using a private browser. To use a private or incognito browser, here's how:

 

  • Google Chrome: Ctrl Shift + N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P
  • Edge: Ctrl Shift + N

 

If this works, it means you need to clear your browser's cache so the system can start fresh and you're now able to seamlessly set up the account number of your payroll taxes. But if you get the same result while using a private browser, let's switch to different supported browsers instead.

 

Hit me with a reply in the comments below if you have questions about this. Don't forget to include my name, @JonpriL, in your reply so that I can get back here and answer all your QuickBooks and payroll concerns. Stay safe!