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February 6, 2022
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UNABLE TO MERGE BANK ACCOUNTS WHEN BOTH ACCOUNTS HAVE ON LINE DATA IN THEM. ACCIDENTALLY CREATED TWO CHECKING ACCOUNTS AND TWO SAVINGS ACCOUNTS WHEN USING BANK FEED.

  • February 6, 2022
  • 2 replies
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Best answer by RCV

Let me help you merge your bank accounts, LEROY3. 

 

If you get a message that says “You cannot merge an account that has online information associated with it into another account”, you have an active bank feed on one of the accounts. We'll need to turn off the bank feeds of one of the accounts. Here's how:

  1. Go to Lists and then select Chart of Accounts.
  2. Right-click the account you want to deactivate. Then select Edit Account.
  3. Go to the Bank Settings tab.
  4. Select Deactivate all online services and then OK to confirm.
  5. Press Save & Close.

 

Please take note that merging two accounts will combine all transactions into one account. Here's how to merge these accounts: 

  1. Click Accountant on the menu.
  2. Select Chart of Accounts.
  3. Take note of the name of the account that you'd like to keep.
  4. Right-click the name of the account that you want to merge, then select Edit Account.
  5. Replace the account name with the one you want to keep, then select Save & Close.
  6. A prompt will appear, select Yes to merge the account. 

 

I'll add this article as your reference in merging information in QuickBooks Desktop, including vendors and customers: Merge Accounts, Customers, and Vendors. Also, you can refer to this article when you add and match transactions: Add and match Bank Feed transactions in QuickBooks Desktop.

 

I'd like to know how you get on after trying the steps as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one. 

2 replies

RCVAnswer
February 6, 2022

Let me help you merge your bank accounts, LEROY3. 

 

If you get a message that says “You cannot merge an account that has online information associated with it into another account”, you have an active bank feed on one of the accounts. We'll need to turn off the bank feeds of one of the accounts. Here's how:

  1. Go to Lists and then select Chart of Accounts.
  2. Right-click the account you want to deactivate. Then select Edit Account.
  3. Go to the Bank Settings tab.
  4. Select Deactivate all online services and then OK to confirm.
  5. Press Save & Close.

 

Please take note that merging two accounts will combine all transactions into one account. Here's how to merge these accounts: 

  1. Click Accountant on the menu.
  2. Select Chart of Accounts.
  3. Take note of the name of the account that you'd like to keep.
  4. Right-click the name of the account that you want to merge, then select Edit Account.
  5. Replace the account name with the one you want to keep, then select Save & Close.
  6. A prompt will appear, select Yes to merge the account. 

 

I'll add this article as your reference in merging information in QuickBooks Desktop, including vendors and customers: Merge Accounts, Customers, and Vendors. Also, you can refer to this article when you add and match transactions: Add and match Bank Feed transactions in QuickBooks Desktop.

 

I'd like to know how you get on after trying the steps as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one. 

LEROY3Author
February 6, 2022

Worked exactly as recommended.  Thank You Very Much, LeRoy

KlentB
January 6, 2023

Thanks for joining this thread, CnM2000. Chiming in to share some insights about merging data in QuickBooks Desktop.

 

Yes, that's right. If the two accounts have active bank feeds, you'll have to temporarily disable the connection first before you can combine them. Here's how to do it:

 

  1. Go to the Lists menu.
  2. Select Chart of Accounts.
  3. Right-click the account you want to turn off, then choose Edit Account.
  4. Head to Bank Feed Settings and select Deactivate all online services.
  5. Hit OK, then Save & Close.

 

 

Once done, follow these simple steps to unify your bank accounts:

 

  1. Head to the Accountant menu.
  2. Choose Chart of Accounts.
  3. Take note of the name of the account that you'd like to keep.
  4. Right-click the name of the account that you want to merge, then hit Edit Account.
  5. Replace the account name with the one you want to keep and tap Save & Close.
  6. Select Yes from the prompt to confirm the action.

 

 

To learn more about the process, feel free to read this article: Merge list entries in QuickBooks Desktop.

 

You can always count on me if you need further assistance in managing your books and dealing with your tasks in the program. Take care and have a great rest of the day, CnM2000!

January 8, 2023

Thank you....still didn't work. QB does not let me save.  Do I also need to record the new credit card number as well as change the name?  Thank you.