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June 30, 2021
Question

Unable to Verify Financial Institution Info

  • June 30, 2021
  • 2 replies
  • 0 views

I'm trying to manually import the Webconnect file (.qbo) I downloaded for my Target RedCard (TD Bank USA) but when I go to Banking > Bank Feeds > Import Web Connect File and select the .qbo file, I get an error message "QuickBooks is unable to verify the Financial Institution information for this download.".  Help?

2 replies

Fiat Lux - ASIA
June 30, 2021

Utilize the trial version of an importer app. If the same error persists, the problem is the file.

https://www.moneythumb.com/?ref=110

 

June 30, 2021

I've got some steps on how to get rid of the error message, SuzB92.

 

I suggest following these troubleshooting steps to make sure your transactions get imported.

 

  1. Select the Banking menu.
  2. Hover over Bank Feeds and select Change Bank Feeds Mode.
  3. In the Bank Feeds section, select Classic mode (Register mode).
  4. Then follow the steps to import the .qbo file.

If you continue to receive the error, please go through the steps listed in this article: Fix Web Connect import errors.

 

That should do it! Please click the Reply button if there's anything else you need help with. I'm here help you get back to business.

BigRedConsulting
July 16, 2021

What version of QuickBooks are you using?  If older than 2019, the import won't work at this point and this is the confusing message you'll get.

March 13, 2022

Why won't this work? If it a formatting issue with the newer .OBO file not matching the format of older .OBO files what are the format changes?  I have QB 2009 and we are a non-profit and I can't see spending $300 a year on upgrading this product.  I just want to import transactions from the bank. 

 

I downloaded the lastest fidir.txt file from https://quickbooks.intuit.com/learn-support/en-us/help-article/bank-feeds/update-financial-institutions-directory-quickbooks/L9CuK0RjS_US_en_US then manually edited my 2009 version of this fidir.txt just to update one bank to match the .OBO entries in my one bank.   This fails in the same way.

There is another .html file in the same directory that has entries per BID, I modified that as well and the import still fails.

I understand the changing file formats across versions, but the program should still work if the file is formatted correctly and it does not.

Fiat Lux - ASIA
March 13, 2022

@JoeUser 

Afaik an outdated QBD version doesn't support *.qbo files. Utilize an importer tool as a workaround

https://transactionpro.grsm.io/qbd

https://partners.saasant.com/affiliate/idevaffiliate.php?id=5051_2

 

Another option, as a non profit located in the US, you can upgrade to QBD 2021 for $78 from Techsoup

https://www.techsoup.org/products/quickbooks-premier-editions-2021-g-41872-