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fchehab1
September 17, 2022
Question

Unauthorized transactions in account

  • September 17, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

A
AbegailS_
September 17, 2022

Hi there, @fchehab1.

 

Can you tell me more about where these unauthorized transactions are coming from? This will surely help us provide you with an accurate solution to the concern that you're having.

 

I'm always here to provide help and answer any questions that you may have. Take care and have a great rest of the day!

B
Big-j
May 30, 2023

There are 2 cash app transactions that are not authorized.

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LeizylM
May 30, 2023

I'd be glad to help you check the unauthorized transactions, Big-j.

 

To start, let's start checking the transactions where it's coming from, and why. To learn how to get more details about the charges to your credit card or bank account, you can review using this reference: Understand Intuit charges on your credit card or bank statement.

 

If you need more assistance, you may contact our Customer Care Team. They have the necessary tools to check your account and help with the charges related to QuickBooks.

 

 Here's how to reach them:

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a message, Schedule an appointment, or Get a Callback.

 

Additionally, you can check out this article to learn more about your billing and subscription: Manage billing, payment, and subscription info in QuickBooks Online.

 

Should you have any follow-up questions regarding the unauthorized transactions, please feel free to reach out back to us. I'm here to enlighten you. Stay safe, and have a great rest of the day.

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