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March 23, 2022
Question

UNDEPOSITED FUNDS ACCOUNT GOING TO UNCLASSIFIED ACCOUNT

  • March 23, 2022
  • 1 reply
  • 0 views

Hello,

 

I just did the switch from Desktop Quickbooks to the Online version.

 

The thing is, we make deposits in the Desktop version with the undeposited funds account. In the Desktop version, there is a way to Classify each payment with the Class tab. When I made the switch I did not even think that this was an issue. 

 

Now, all of our undeposited funds deposits have been put into the unclassified account. Which we do not use. 

 

We depend on the Class codes as we area property management company and need to make sure that all of the rent checks go to the right property. 

 

Is there any way this can be fixed?

1 reply

KlentB
March 23, 2022

Thanks for reaching out to us, MunizA28.

 

I'm here to share some information about how your books will move from QuickBooks Desktop to QuickBooks Online.

 

When you convert your company file in QBDT to QuickBooks Online, keep in mind that there will be a lot of data changes/losses due to the feature difference between the two platforms. For bank deposits, they shouldn't be moved to a different account. 

 

To isolate the issue, you can import your company file again. However, if the issue persists, you'll have to manually reenter the deposits and assign the class to ensure that they're properly. Here's how:

 

  1. Click the New button.
  2. Choose Bank deposit.
  3. From the Account drop-down menu, choose the account you want to put the money into.
  4. Go to the Add funds to this deposit section, enter the account, amount, class, and other necessary information.
  5. Click Save and close., then delete the incorrectly converted deposits.

Since you're new to QBO, I also encourage checking our Getting Started Guide to help set up your company and learn the product basics.

 

Keep me posted if you have any other concerns or additional questions. Have a good one.