Skip to main content
October 31, 2021
Question

Undeposited Funds is not showing up in my deposit to drop down menu. how do I get it to show up?

  • October 31, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

October 31, 2021

I'm here to help you locate your Undeposited Funds account,@essentialhauling.

 

The Undeposited Funds account is a default account automatically created by QuickBooks Online. It could be that the account was renamed which is why you can't find it in the Receive Payment deposit to drop-down. Here's how:

 

1. Go to the Gear icon and select Chart of Accounts.

2. Find the Undeposited Funds from the Detail Type column (there can only be one undeposited fund in QuickBooks Online).

3. Once you find it, click the drop-down arrow and select Edit.

4. Update the name according to your preference.

5. Click on Save and close.

 

For additional information on this account, I recommend checking out this article: How to Use the Undeposited Funds Account to Receive Payments in QuickBooks Online.

 

Lastly, here are helpful articles you can read for ideas to help manage your sales in QuickBooks: Sales and Customers for QuickBooks Online.

 

Please reach back to me if you have any other additional questions concerning the Undeposited Funds account. I'm always here to keep helping.

November 2, 2021

Hi, @essentialhauling.

 

Hope you're doing great. I wanted to see how everything is going about the undeposited funds not showing up in the deposit to drop-down you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!