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srschue1
December 5, 2023
Question

Undid Rec Manually Reconcile Screen did not populate begining balance off.

  • December 5, 2023
  • 1 reply
  • 0 views

Because the client does not have the accountant version we had to manually go into the register and changed the status.  We did that but now the reconcile screen still shows the old reconciled date and beginning balance is not at all correct.  I thought this would circle out once we changed the status.  How do you fix the reconcile module to go back to the starting point now without making an adjustment?

1 reply

G
GlinetteC
December 5, 2023

I appreciate you sharing your issue with us, srschue1.

 

Rest assured, I'm here to help you rectify the reconciliation issue you're dealing with.

 

You can create a new reconciliation with the correct ending balance and date. Please ensure the beginning balance is accurate before proceeding with the process.

 

To make sure the beginning balance is correct, check your bank statement.

 

  1. Navigate the Transactions tab, then select Reconcile.
  2. Select the account that you want to reconcile from the Account ▼ dropdown.

 

Afterward, confirm that all transactions are matched and categorized before starting the reconciliation to ensure an accurate initial balance.

 

Then, review the discrepancy report. Once you've checked the discrepancy report and the total difference is $0.00, double-check the beginning balance in QuickBooks to ensure it matches your bank statement. If everything looks good, start clicking Resume reconciling to continue.

 

For more details, refer to this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

I'm also sharing this link that provides information when you're ready to close out your books to prevent unwanted changes before filing your taxes: Close your books in QuickBooks Online.

 

You can always get back to us if you need further assistance with reconciliation or other relevant concerns. I'll be here to help.

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