Skip to main content
S
susanmiller118
March 22, 2019
Question

UNDO PREVIOUS RECONCILIATION

  • March 22, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

A
AldrinS
March 22, 2019

Greetings, susanmiller118.

 

I'd be happy to help you undo your reconciliation.

 

Just to clarify, are you using QuickBooks Online Accountant (QBOA)? If so, then you could use the exclusive feature in QBOA to undo the reconciliation. Here's how you can use it:

  1. Select the client from the drop-down list on the Toolbelt to open the client's company file.
  2. Click the Gear icon, then choose Reconcile.
  3. On the Reconcile an account page, select History by account.
  4. On the History by account page, pick the Account and Report period to locate the reconciliation to undo.
  5. From the Action column drop-down menu, select Undo.
  6. Click Yes.
  7. In the confirmation window, select Undo, then OK.

For additional insight about this process, I recommend following this article: Undo a reconciliation

 

However, if you're using the Simple Start, Essentials, or Plus version of QuickBooks Online, you'll need to manually unreconcile the individual transactions.

 

 

That should do it. Please keep in touch if you need further assistance, or if there's anything else I can do for you. Have a great day!

J
juliacook77
July 26, 2021

Undo menu Action there is no option of undo.

Please help

Kristine Mae
Kristine Mae
July 26, 2021

I'll add a few information, Juliacook77.

 

The Undo feature is available for accountants who use QuickBooks Online Accountant only. 

 

You'll have to undo each transaction manually. You can follow KhimG's steps to help you with unreconciling individual transactions. Or, you may also refer to this article for the detailed steps: Undo or remove transactions from reconciliations in QuickBooks Online.

 

Let me share some articles that can help you with reconciling your accounts and fixing reconciliation issues:

Don't hesitate to click the Reply button if you need more help. We'll get back to you as soon as we can. Take care!

S
Stumped1
May 29, 2019

I am NOT using the Accountant version - how do I reopen a previously completed/then unreconciled period to perform another reconciliation?

K
KhimG
May 29, 2019

A warm welcome from the Community, @Stumped1.


You can go through each previously reconciled transaction in the register and manually remove the R (Reconciled) under the Check column to undo it. 


Here’s how:

  1. Go to Accounting and select Chart of Accounts.
  2. Select the account from the list and click View Register from the Action column. 
  3. Find the transaction that needs to be unreconciled one at a time.
  4. Click on R on the Check icon column, between Deposit and Balance. Change the status to C (Cleared) or leave it blank.
  5. Hit Save. 
  6. Choose Yes to confirm that you want to unreconcile the transaction.

 

Check out this article for more information: How to unreconcile a transaction or undo a reconciliation.


Once done, start the reconciliation process again by following the instructions and screenshots provided in this QuickBooks tutorial: Reconcile your accounts.


That should answer your concern for today.


Let me know how everything turns out, or if you have any issues after following those steps. I’m more than happy to help. Take care!
 

Terms & ConditionsAccessibility statement