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BillWCH
April 12, 2024
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Unwanted deposits

  • April 12, 2024
  • 2 replies
  • 0 views

QB has two "Payments to Deposit" (see attached) that do not relate the actual payments - apparently dupes of real payments (or partial...).  How do I get rid of them?   If I "deposit" them in the bank account they'll forever show as income and if I delete from the register they go back to the same Payments to Deposit screen.  Thanks.

Best answer by Rainflurry

@BillWCH 

 

"If I "deposit" them in the bank account they'll forever show as income"

 

They already show as income.  Depositing them does not book the income.  The income was booked as of the invoice date if you're on accrual basis, or as of the date of the payments (6-3-22- & 2-15-24) if you're on cash basis.

 

"my issue - see my original screenshot - is for payments TO BE deposited that I cannot delete without QB claiming that they apply to invoices."

 

Those payments do apply to invoices.  That is what a payment is -  payment received on an invoice.  payments are created in one of two ways: (1) You matched the your bank feed to the invoice, or (2) you created a payment by going to Customers > Receive Payments.

 

"Will someone PLEASE tell me how to remove them??"

 

Sure, but it's not that easy.  Removing (deleting) them re-opens the invoices to which the payments were applied and one is dated 2022.  Deleting the payments removes the previously-booked income if you're on cash basis.  Are you ok with that?  If so, just go to your customer(s) account and delete the payments.  Now you're left with two open invoices.  If you delete the invoices, you will reduce previously-booked income if you're on accrual basis.  Personally, I would deposit the payments and then make an adjusting entry to cancel out the effects.  If you're sure these are duplicate entries, then write a check from the same bank account in QB and assign the same account to the check that was on the "apparent" duplicate deposit entry.  The check offsets the deposit and can be cleared against each other the next time the bank account is reconciled.    

 

 

 

 

 

 

2 replies

A
AbegailS_
April 12, 2024

I'm here to help you with deleting a deposit in QuickBooks Desktop, @BillWCH.

 

If there are multiple payments in one deposit, you can open the transaction and use the Delete Line option instead.

 

Here's how:

 

  1. Click Lists at the top menu bar.
  2. Click Chart of Accounts.
  3. Double-click the account.
  4. Double-click the deposit.
  5. If you want to delete a specific payment, select it from the list.
  6. Now click the Edit tab at the top menu bar.
  7. Select Delete Line.
  8. You can select Delete Deposit if you want to delete the entire deposit.

See the screenshot below for your visual reference. 

 

 

 

Aside from the Delete Deposit option, you can delete the incorrect deposit by following these steps:

 

  1. Click on Lists at the top menu bar.
  2. Select Chart of Accounts.
  3. Select the your bank.
  4. Locate and open the deposit.
  5. Press on Ctrl+D on your keyboard.
  6. Click on OK.
  7. Select OK when ask to delete the transaction.

For further details about deposits, you can also check this article: Deposit customer payments.

 

Let me know if you have any other questions about deposits. I'm always here to help you.

B
BillWCHAuthor
April 12, 2024

These are not helpful replies as they are about deposits ALREADY MADE into a bank account - my issue - see my original screenshot - is for payments TO BE deposited that I cannot delete without QB claiming that they apply to invoices.  

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FateCandylaneT
April 12, 2024

I appreciate your prompt response, BillWCH. Allow me to share additional input to help delete duplicate deposits in your account.

 

Beforehand, may I know what's causing the deposit transactions to duplicate in your file? Any additional information would be much appreciated.

 

If you have duplicate payments in a single deposit, you may refer to the insights shared by my colleague above. However, if some of the payments are correct while others are duplicates, you can delete the duplicates from the corresponding deposits by removing the offending line. Afterward, add the payments to the deposit(s) in their place. You may consider the information shared by BigRedConsulting.

 

In addition, one possible reason why these entries are duplicates is that the imported deposits from your bank are added instead of matching them to the transactions already recorded in QuickBooks. You may want to review them to further verify the entry.

 

Once everything looks good, you can start reviewing and reconciling your account to make sure they always match your bank and credit card statements.

 

I'll leave this thread available, so you can always reply below for any additional queries when managing payroll items in your account. Let me know anytime, and I'll be around to help. Keep safe and have a good one!

 

BigRedConsulting
BigRedConsulting
April 12, 2024

If these payments correctly pay invoices, and there are duplicates of others that don't, then delete the duplicates from the deposits they're in (delete the offending/duplicate line(s) of the deposit(s)) and then add these payments to the deposit(s) in their place.

 

- Pick Delete Line from the Edit menu while a deposit line is selected.

- Click Payments at the top of the deposit window to add payment lines.

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