Using Quickbooks Online with chromebook and I'm unable to upload documents that are accepted.

I'll help you fix this, luke-boatsafenw.

Keep in mind that QuickBooks Online (QBO) has a 25MB size limitation when uploading documents. Also, make sure that the name of the file doesn't contain any special characters. Currently, these are file types that you can upload into the program:

• PDF
• JPEG
• PNG
• DOC
• XLSX
• CSV
• TIFF
• GIF
• XML

If you're already using the supported file type and size, you can try uploading the documents using a private or incognito window. It could be that the stored cache and cookies in the browser are the root cause of this strange behavior. Here are the shortcut keys:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox & Microsoft Edge
• Command + Shift + N for Safari

If it's now working well, go back to their regular browser and then, clear its cache to delete the accumulated junk files and start over fresh. You may also switch to other supported browsers to further isolate the problem.

Lastly, here's an article that you can read to learn how to attach documents to your transactions and customer/vendor profiles: Attachments in QuickBooks Online.

Drop me a comment below if you have any other concerns or additional questions. Have a good one.