Hello there, @sr560.
I can help you match your bank statement to your QuickBooks Desktop (QBDT) records.
Rainflurry is correct by posting your vendor credit directly to your bank account to get this into your bank register and reconcile. Moreover, I can elaborate on the steps for you in recording this properly:
- Go to the Vendor Center and locate the vendor associated with the transaction.
- In Vendor Information, navigate to the Transactions tab and select vendor credit transaction.
- Tap it twice to open. Then, go to the Expenses tab to change the Account directly to your intended bank.
- After that, select Save and Close.
Once you're done saving the transaction, proceed to the steps below to start reconciling it:
- Go to the Banking menu, and select Reconcile.
- Select your bank account in the Account field.
- Enter the Statement Date, Beginning Balance, and Ending Balance.
- Enter the Service Charge and Interest Earned based on your bank statement. Don't enter charges you've already entered in QuickBooks.
- Select Continue or OK once done reviewing the fields or other information.
If you need further help in reconciling your transaction, I'll leave this resource for your reference: Reconcile an account in QuickBooks Desktop.
In cases, you encounter any challenges when you're reconciling your account. QuickBooks has specific ways of identifying the causes along with its resolution. You can check out this article for guidelines: Fix issues when you're reconciling in QuickBooks Desktop.
I'm always here whenever you have more queries in reconciling transactions. I'm always here to help.