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May 8, 2024 5:31 PM UTC
Question

Vendor pulled an automated payment on the wrong day and reversed the transaction, both show on my bank statement. How do I enter this to reconcile?

Hello,

 

Our health benefits vendor pulled out the payment for our premium on the wrong day and reversed the transaction. They then took payment on the correct day so I have the information for the accurate bill date and payment date. My problem is that the incorrect date withdrawal and deposit are both showing on my bank statement but I don't have those transactions in QB to check off to reconcile.

 

What is the best way to enter this withdrawal and reversal?

1 reply

Candice C
May 8, 2024 6:02 PM UTC

Hey there, @AndreaMK. 

 

Welcome back to the Community! 

 

The best route would be to use a Journal Entry to record this information. However, I recommend contacting your accountant to be sure that this would be best for your business. 

 

Keep us updated on how the conversation goes. I'm only a post away if you need me again. Take care!