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JeffByrd
January 14, 2022
Question

Vendor transaction showing up in a different customer report

  • January 14, 2022
  • 1 reply
  • 0 views

I have some deposits from multiple vendors showing up as transactions under a completely different customer in an income by customer report. The deposits show the correct Vendor and there is no reference to the customer in the deposit. I have verified the database and rebuilt it. The rebuild showed that it fixed one error. Error 179. I have changed the name and "from account" on the deposit and saved it but it stays on the customer's report with the different account name. How do I correct the report? 

1 reply

G
GlinetteC
January 14, 2022

I'll help you fix this, JeffByrd.

 

Any odd behavior in your name list, item, or Chart of Accounts can be fixed by re-sorting them. 

 

Here's how:

 

  1. From the Lists menu, select either Chart of Accounts, Items, or Classes.
  2. Select the All Names checkbox.
  3. Select Edit at the top left of QuickBooks.
  4. Select Re-sort List.
  5. Select OK.

 

Please check this article for more information: Re-sort lists in QuickBooks Desktop.

 

Fill me in if you have further questions. I'll be around if you need any help.

J
JeffByrdAuthor
January 18, 2022

I tried resorting the lists and it did not help. I also discovered that in the deposit it shows the correct name but in the register, it shows the incorrect name. I am able to change it in the register to the correct name and the deposit keeps the correct name. 

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