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A7028
February 15, 2023
Question

Venmo repeatedly asking for SMS verification

  • February 15, 2023
  • 1 reply
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I successfully connected my Venmo Charity account to Quickbooks Online, and transactions sync. However, I have to manually sync every time and it requires Venmo SMS verification. After verifying and syncing, I will get at least two emails over the new few hours from Quickbooks that says, "Urgent: Transaction info has stopped flowing into Quickbooks." I also get emails from Venmo warning me about login attempts.

 

I do not have this behavior with any other bank connection, including PayPal. Is there a way to resolve this connectivity issue so transactions flow automatically, and I stop getting spammed with emails?

    1 reply

    JoesemM
    JoesemM
    February 18, 2023

    Hi there, @A7028.

     

    The transactions that will download in QuickBooks will depend on the financial data shared from your bank and how it's connected. You'll want to contact the Venmo Support Team and verify if there are any issues on their end about the SMS verification.

     

    From there, they can further investigate the login attempts and the spammed emails you received.

     

    For now, you can manually upload your bank transaction in QBO and categorize them.

     

    Here's how:

     

    1. Click Banking from the left navigation panel.
    2. Pick File Upload from the Update drop-down menu or Upload transactions manually if there isn’t any bank connected to QBO.
    3. Select Browse and choose the file you downloaded.
    4. Choose an account from the list, then Next.
    5. Follow the on-screen instructions to map the fields.
    6. Select the transactions to import.
    7. Click Yes, and Let’s go.

     

    For the information and steps on importing these files, see this article: Manually upload transactions into QuickBooks Online.

     

    For future reference, here are some articles that you can read to help speed up the review process of your online bank transactions:

     

     

    Should you have any additional questions or other concerns, please leave a reply below. I'll be right here to help. Stay safe.

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