We haven’t received a payment from our QuickBooks account in 30 days

Thanks for posting here in the Community, @HSI-Services-Inc-.

I'm here to help make sure you receive the payment from your QuickBooks account.

First, let me share the funding time for merchant transactions. Generally, bank/credit card payment deposits take one to two business days. For bank transfer (ACH) payment, it will take two to seven business days. This article will give you more insights: Find out when QuickBooks Payments deposits your money.

If the payment hasn't been deposited after five business days, it's best to contact our Merchant Services Customer Care. They have the tools and resources to help you check the payment status.

Here's a relevant article for more details: Deposits FAQ.

Please reach out to me if you have any questions later on with receiving payments. I'm always happy to help. Enjoy the rest of the day!