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January 5, 2022
Question

Wells Fargo Visa credit cards require reconnection constantly every day for weeks now. Yes reconnect button will work but I am sick of doing it all day every day.

  • January 5, 2022
  • 1 reply
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1 reply

Jessica_young
January 5, 2022

Good morning, @LWAY1.

 

Unfortunately, this appears to be Investigation in the early stages.  Because we're gathering information on this, it would be best for you to reach out directly so we can take a look at your account with you in a secure environment. Here's how you can reach out:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

I look forward to this being resolved and thank you for your patience as we get this worked out! Let me know if there's anything else I can help with.