What do I do if my checking account is connected, shows accurate updating bank balance, but does not download transactions, even on forced update?

Hi there, noahdouglassfilm.

Thank you for visiting the QuickBooks Community. I appreciate you for sharing information about what you've done and for confirming some details. With this. I'd be glad to provide you information on how to get back your missing transactions in QuickBooks Online.

Since you already updated the checking account and still don't download transactions, I suggest checking your bank's website. There may be an issue on the bank’s end and anytime they have updates to their website it loses connection with QBO. You can click this article to view steps on how to perform the process: What to do if you get a bank error or can't download transactions in QuickBooks Online.

If the issue persists, I suggest contacting our QuickBooks Support Team. They have the tools to pull up your account to investigate the cause of the missing transactions.

Here's how to contact them:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Choose the Assistant section.
4. Type your concern in the Type something field.
5. Click Talk to a human.
6. Click I still need a human.
7. Click the Get help from a human.
8. You'll be routed into the How can we help? page. Then, select callback or how you want to contact them and fill in the information.

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

Please refer to this article to view details on how you can reconcile your accounts so they always match your bank and credit card statements to avoid discrepancies: Reconcile an account in QuickBooks Online.

If you have any other concerns or questions, just leave them below and I'll take care of them.