What do I do when there has been multiple charges/ payments made from my account that I did not approve or confirm myself

It's great to see you here today, @taylor54873. 

You'll have to reach out to T-Mobile directly so you can verify the charges or unapproved payments you accrue from them. We only support QuickBooks-related concerns, and we're always ready to help here in the Community.

Also, you may want to check out one of our Help pages as your reference to guide you in managing your business's growth and transactions using QuickBooks Online (QBO): QuickBooks Learn and Support. It includes help articles, Community discussions with other users, and video tutorials, to name a few.

You can count me in if you have other concerns about QuickBooks. Take care, and have a great day, @taylor54873.