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J
jasura-rivet-avi
July 14, 2024
Question

What does "Under Review" for Bank Account connection mean

  • July 14, 2024
  • 1 reply
  • 0 views
"Under Review"

    1 reply

    JoesemM
    JoesemM
    July 14, 2024

    Hi there, jasura.

     

    I would love to assist you in achieving your goal. However, could you please provide me with more details regarding your concern about the Under Review you've mentioned? Did you process, Payroll, Bill Payments, or Merchant Services? It would be helpful if you could attach a screenshot to help me better understand the issue and provide you with an accurate resolution.

     

    I'll wait for your reply, or if you have any other questions, please let us know. We're always here to help. Have a great day.

    J
    jasura-rivet-aviAuthor
    July 15, 2024

    Additional Details - see below and attached screenshot

     

    1. On 7/8/24 I signed-up for paying vendor via ACH.   

    2. I have not received test deposits and withdrawals

    3.  The attached account "under review" message is received when I try to pay the vendor.     

    3.  If there's an issue, it would be nice if QBO could advise what the problem is we so can get to the solution.   We have bills to pay and QBO has already charged our credit card for this add-on service. 

    A
    ArielI
    July 15, 2024

    I am here to provide clarity regarding the "under review" message you received while attempting to pay the vendor, @jasura.

     

    When adding a bank account for vendor payments, please note that the verification process may take up to two business days. During this period, two small deposits will be made into your bank account. If your account status is listed as 'under review,' it means that QBO is currently reviewing your bank account to determine its eligibility to process bill payments.

     

    In the event that you do not receive the test deposits after two business days, we recommend contacting our support team. Our representative can assist you in reinitiating the verification process to allow for timely paying of bill. 

     

    Additionally, we'll share these articles to help manage your bill transactions:

     

     

    If you have further questions about handling your bank accounts in paying the vendor, you are free to comment below, and we'll be right here to help you.

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