When I add a bill, it shows up in the bank register as a payment. What am I doing wrong?

Thanks for reaching out here in the Community space, @LASouthern. We'll provide details to help you correct the bill you entered inside QuickBooks Online (QBO).

As we read through your post, we've noticed you've used credit card as a category inside the bill you created. In this situation, you'll want to locate the bill earlier and change what you've used in the category section. You can use Expense or another account, and if you're not sure what to use, feel free to contact your accountant so they can help you choose one. In case you don't have an accountant, you can visit this page to find one: Find a QuickBooks ProAdvisor.

To address the Unapplied Cash Bill Payment Expense you see in the report, you'll want to click the transaction type and modify the category used. We'll input the steps below:

1. Access your QuickBooks Online company.
2. On the left navigational bar, go to the Transaction tab.
3. Select Chart of accounts and then in the Search bar, enter Unapplied Cash Bill Payment Expense.
4. Click Run report, and then choose a specific reporting period.
5. Locate the transaction and then click the type of transaction. 
6. In the Category section, choose a different category.
7. Once done, click the Save button.

In the future, if you want to record a credit card payment inside QuickBooks Online (QBO), you can refer to this page to learn more about ways to handle payments:  Record your payments to credit cards in QuickBooks Online.

In addition, we've got these articles to help you handle bill tasks, ensure your data stays accurate, and add more details to your business reports inside the program:

• Enter and manage bills and bill payments in QuickBooks Online.
• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

We're only a click away if you have other concerns about managing bills and expenses inside QBO, @LASouthern. We'll be happy to have you here again. Keep safe.