When I check in to QB, I click on Banking and the updating feature is already underway--the circle is circling but never stops and never actually updates my numbers.

Glad to see you here, prkeith.

 I'm here to provide additional insights to get this issue sorted out.

Since the issue persists, you'll need to perform some troubleshooting steps after updating your account so we can confirm if this a browser-related issue. Please open your QuickBooks using a private browser or incognito.

You can check below for the keyboard shortcuts based on the browser you're using.

Google Chrome: Ctrl + Shift + N

Mozilla Firefox: Ctrl + Shift + P

Internet Explorer: Ctrl + Shift + P

Safari: Command + Shift + N

It is best to clear your browser's cache after performing the steps above. Also, please try logging into the bank website to see if it's working. 

I'm adding this article for more details: What to do if you get a bank error or can't download transactions in QuickBooks Online

You're welcome to post in the Community if you have other banking concerns. We're just around to help you.