When I have a deposit made into my qb checking account, why doesn’t it say who it’s from. Is it possible to fix this?

I  appreciate your desire to engage in assistance, @lilyic2020-gmail.

I'd be happy to help you first before I hand you over. Please be aware that you can always post your issue on the Community page. You can rely on us, the community agents, to assist you.

However, since Community is a public venue, we're unable to provide you with important information. Don't worry. I'll ensure that you can speak with a Green Dot representative since they are the ones who can give you the specific details that you need. You can visit this link to contact them: https://www.greendot.com/helpcenter/top-questions/how-can-i-get-account-assistance.

Furthermore, I'm attaching this article for additional information about the Deposit Account Agreement. This explains the fees, policies, terms, and conditions that govern your account: QuickBooks Checking Deposit Account Agreement.

Let me know how it goes. I’ll keep an eye out for your reply. Feel free to ask if you have any additional questions or if I can help you in any other way.