When I import products, the mapped accounts show up but highlighted so I have to click each one to manually to accept it. Why don't they import automatically?

Good day!

Let me help you sort this out.

When importing products and services into QuickBooks Online (QBO), we might need to double-check the spreadsheet format to make sure we're importing the products accurately to prevent issues. Unless, we'll have to correct it manually.

By following the procedures below, you can get a sample file for your reference:

1. Sign in to QuickBooks Online.
2. Click the Gear icon ⚙ and choose Import Data.
3. Select Products and Services.
4. Hit Download a sample file and open the file.

Refer to this article for more information about importing products and services: Import products and services into QuickBooks Online.

Furthermore, to get helpful insights into your sales and inventory when you run reports read through this article: Group your products and services into different categories.

I'll be keeping an eye out for your reply if have any additional questions with regard to importing products and services to QBO. Take care!