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October 3, 2024
Question

When I reconcile I have uncleared checks and payments, they say "transfer" from when my credit card was paid, it's posting these twice. How to fix and stop future issues?

  • October 3, 2024
  • 1 reply
  • 0 views
My credit card and bank accounts are linked to QBO,

1 reply

Tori B
October 3, 2024

Good morning, @eastside3065.

 

Thanks for reaching out to the QuickBooks Community. I hope your day is going great so far. 

 

We often see duplicate transactions in QuickBooks Online. However, it is possible that the transactions haven't been matched yet. 

 

You can "undo" the "Add" of transactions that were not properly matched and find the match and Add them back.

 

In the case the transactions are just duplicates, you can delete them. Here's how: 

 

  1. Delete the Cleared (C) transfer transaction if it is a duplicate of the Reconciled (R) one.
  2. Click Accounting on the left menu and select the Chart of Accounts tab.
  3. Look for the bank account and click View register.
  4. Select the Cleared (C) transfer transaction.
  5. Click Delete and choose Yes to confirm the action.

 

Please know it is always best to consult with your accounting professional before making any changes to your books. Your accountant will review the data and provide the best solution based on your business needs. 

 

I'd also like to mention our new QuickBooks Live Expert program. This program is suited for users that need an extra hand with reconciles, accounts, transactions, etc. For more information check out the link I'm including below. 

 

 

Please don't hesitate to let me know if you have any questions or concerns. Have a good one!