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T
tunawish
December 11, 2018
Solved

When I resize individual register windows, they do not retain the same size when reopened. How do I make window sizing sticky?

  • December 11, 2018
  • 1 reply
  • 0 views

I resize by dragging edges & corners & after closing the resized window, it doesn't open back up in the same size. Very annoying especially since I just spent $200 to upgrade.

Best answer by IntuitBrooks

In QuickBooks under the Window->Workspace menu do you have AutoSave checked?  If you do it is supposed to remember the position and size of windows. I tried with a check register window and it is working for me.

Which register are you saving? (There are several different types)  

The auto save information is using Apple's mechanism for autosave. The position data gets placed in the QuickBooks preference file.  You may have a corrupt preference file - in that case try quitting QB and deleting your preference file.  To delete the pref file do this:

1. Quit QuickBooks if it is running.

2. In the finder hold down the option key and click on Go->Library

3. In the Library window that opens double click on Preferences

4. Drag ALL files of the form com.intuit.quickbooksxxxx.plist to the trash  (where xxxx is a year, like 2014 and 2013). Make sure you only delete these plists and make sure you get all of them.

5. Relaunch QuickBooks



1 reply

I
IntuitBrooksAnswer
December 11, 2018

In QuickBooks under the Window->Workspace menu do you have AutoSave checked?  If you do it is supposed to remember the position and size of windows. I tried with a check register window and it is working for me.

Which register are you saving? (There are several different types)  

The auto save information is using Apple's mechanism for autosave. The position data gets placed in the QuickBooks preference file.  You may have a corrupt preference file - in that case try quitting QB and deleting your preference file.  To delete the pref file do this:

1. Quit QuickBooks if it is running.

2. In the finder hold down the option key and click on Go->Library

3. In the Library window that opens double click on Preferences

4. Drag ALL files of the form com.intuit.quickbooksxxxx.plist to the trash  (where xxxx is a year, like 2014 and 2013). Make sure you only delete these plists and make sure you get all of them.

5. Relaunch QuickBooks



T
tunawishAuthor
December 11, 2018
That worked (initially) but now it's back to the same behavior. Also; I had to re-register after doing this. I've done a Disk Doctor & OSx shows all is good. This is just an insult that I was FORCED to upgrade QuickBooks when I updated to Sierra & not only is there no additional functionality but this & other bugs are all up in QuickBooks. Garbage...
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