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April 26, 2024
Question

When will the bank connection with TD bank be fixed?

  • April 26, 2024
  • 1 reply
  • 0 views
What is error code 4009?

1 reply

April 26, 2024

Hello, @cj-carrillojr-gm. Let me share some information about the error 4009.

 

We appreciate your patience as we're working to fix the issues when getting transactions from TD Bank. Sorting out your transactions takes a lot of work, and I would find the Banking feature useful in reducing the time to match the records in QuickBooks. 

 

Error 4009 is an error you encounter when getting transactions from TD Bank to QuickBooks. No worries, our engineers are still investigating the issue and working to find a permanent solution. In the meantime, I suggest that you contact our Customer Support Team. They will add you to the list of affected users and notify you via email once the issue is resolved.

 
To reach out to our Customer Support, please follow these steps:

 

  1. Go to the Help icon to connect to a live support agent.
  2. Choose the Search tab and click on the Contact Us button.
  3. Select a topic for your concern in the What can we help you with? section.
  4. You'll now be provided options on how to connect to our Customer Support.


You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

 

After fixing the issue and updating your transactions, do you need help categorizing and reconciling your bank account in QuickBooks? I'll drop a couple of these articles: 

 

If there's anything you'd like to me address about your bank transactions, let me know and I'll lay down some details. If you need to take care of your reports or other entries, add the details to your reply. I'm always here to assist.