Where does a "cash on hand" come from? It is recording transactions which should be recorded in my checking account

Hello @4miracat,

Let me help share how you can fix the incorrect posting account of your transactions so you can move them to your bank's checking account.

To start with, let's open the transaction in question to determine why they're posting into your Cash on Hand account. Let me show you how.

1. Go to Accounting.
2. Select Chart of Accounts.
3. Find the Cash on Hand account from the list of your accounts.
4. Under ACTION, select View register.
5. Choose the transaction in question, one at a time.
6. Click Edit.

From here, you can change the account on the following drop-down menu to move them into your bank's checking account:

• Transactions are related to sales or deposits- select your checking account under the Deposit to menu
• Transactions are related to expenses and purchases - select your checking account under the Payment account menu

Additionally, I've also included this reference for a compilation of articles you can use while working with us: Help Articles for QuickBooks Online.

If you have any other questions, please let me know in the comments below. I'll be here to lend a helping hand.