Skip to main content

1 reply

Dec 24, 2022 8:07 PM UTC

Hi there, lcvcconsultingll.

 

Thank you for visiting the QuickBooks Community. Please know that we aim to deliver customer satisfaction at all times and fix an issue as soon as possible. With this, may I ask for additional details about the payment you're referring to? are you using QuickBooks Payments or manually recording the amount? I appreciate you for sharing additional information so I can present accurate information.

 

For now, you may refer to this article to view steps on how you can record payment for a single invoice or partial payment: Record invoice payments in QuickBooks Online.

 

Please don't hesitate to click the Reply button below and add extra details about your concern. I'm always here to help. Have a great day, lcvcconsultingll.