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May 21, 2024
Question

While confirming bank transactions the list will duplicate other transactions. Sometimes 10 times. I have to reload QB to return the list to normal. Whats the fix?

  • May 21, 2024
  • 1 reply
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I am using the latest Firefox brower

1 reply

DivinaMercy_N
May 21, 2024

I want to ensure you're able to fix the duplicate transactions in your QuickBooks Online (QBO), @camgrinder

 

Each banks are connected to the program differently, sometimes crossing wires. That said, QBO may download duplicates occasionally. To further investigate this, may I know the name of the bank where the transactions are coming from? This is helpful so I can check if there are any connection issues between your financial institution and QBO.

 

In the meantime, we have to make sure that your bank is only connected once. If connected twice, you can disconnect the other one to prevent duplicates. 

 

Then, exclude those duplicate transactions to prevent them from showing in the bank feeds. 

 

Once everything is fine, your next step is to categorize and match the entries in your QBO account. 

 

I'm always here ready to lend a hand in case you have other concerns managing your bank transactions. Please don't hesitate to leave a reply below. Have a good one.