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February 23, 2021
Question

Why am I getting two expense transactions for Paypal transactions? How do I handle this?

  • February 23, 2021
  • 1 reply
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1 reply

AlexV
February 23, 2021

Let's fix the duplicate transactions, userinfo85!

 

The most possible reason why there are two expense transactions is that you manually recorded it in QuickBooks Online and added the downloaded transaction from Paypal. Instead, we can match them to avoid duplicates.

 

Let's undo it first:

  1. From the Banking/Transactions menu, go to the Banking tab.
  2. Select tile for Paypal and go to the Categorized tab.
  3. Find the duplicate transaction and tap Undo from the Action column.

 

Here's how to match them:

  1. Go to the For Review tab, find the transaction, and select it to expand the view.
  2. Click the Find match button. From the Match transactions window, locate the matching entry.
  3. Tick the box and tap Save.

 

I've added some links you can check. These will show you how to handle the downloaded transactions:

 

Keep your posts coming if you have other questions. We'll respond as soon as we can.