Why am I missing some transactions from my bank?

I've got some details that can help you find the transactions, cmsours1

Here are the possible reasons why transactions are missing:

• An update on your bank’s information such as the name (bank merger), account number and login credentials require you to refresh it in QuickBooks Self-Employed.
• Ongoing maintenance from your bank’s website.

Let's try to refresh your bank by going to the Gear > Bank accounts > Refresh all. Here's a sample screenshot for a visual reference:

Then, go back to the Transactions page, make sure to set the date, and locate the missing transactions. If you're still unable to find the data, you'll want to manually add them. Once added, you can start categorizing these transactions. 

I'm adding these articles for the detailed instructions: 

• Add older transactions to QuickBooks Self-Employed.
• Categorize transactions in QuickBooks Self-Employed

Feel free to let us know if you have other questions or concerns with your account. I'll be around to help you out again. Have a great day!