Why am i unable to manually enter ending date in reconcile

Hello, berry. Let's work together to identify why you are unable to enter the ending date in reconciliation. 

To proceed, I'd like to ask for a few more details. 
 

May I ask what device you're using? Or if you encountered any specific errors when entering the ending date for your reconciliation? Additional information will help me narrow down the root cause of this issue and provide you with an accurate resolution. 

In the meantime, we can perform basic troubleshooting steps to identify if this is a browser-related issue. The browser's cache saves files on your computer allowing the website to download faster on the next visit. However, it can also get outdated over time, leading to problems in accessing websites. To get started, we have to open your QuickBooks Online (QBO) account on an incognito window. Doing so will prevent the browser history from being saved.  

Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with a clean slate. 

Additionally, you can browse these articles to learn how you can balance your accounts in QuickBooks: 

• Learn the reconcile workflow in QuickBooks
• Fix issues at the end of a reconciliation in QuickBooks Online
• How do I view, print, or export a reconciliation report?

I'm still all ears if you need further assistance with the reconciliation process. Just drop your reply below, and I'll get back to help you.