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May 20, 2021
Question

Why are bank transactions are not feeding through?

  • May 20, 2021
  • 1 reply
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1 reply

May 20, 2021

Not to worry, I'll help you get those bank transactions into QuickBooks Online, RAC21.

 

The data we receive in QuickBooks depends on the information sent to us by the financial institution. If the connection between QBO and the bank is interrupted, online banking issues like missing transactions can occur. 

 

To fix this, you can update the account manually to refresh the connection. Here's how:

  1. Select the Banking menu and tap the Banking tab.
  2. Click to highlight the account you're updating
  3. Click on the Update button.

You can also check on the bank's website to see if some updates need your attention. 

 

I've also got some recommended troubleshooting steps just in case there are still missing transactions: What to do if you can’t find downloaded transactions in QuickBooks Online.

 

I'm always here to help if you have additional questions about banking.