Why are most of my transactions missing even though I have my bank account linked?

Hello there, lrussell5380-yah.

You can manually update the downloaded bank transactions. On the Transactions page. and then the Banking tab, click the Update button in the upper-right corner. If the missing transactions are still not yet showing up. Do this at least three to five times to ensure all of the transactions come through. Another thing to look out for is when your bank has a maintenance update or if there are important notifications from your account. They can prevent your transactions from downloading into QuickBooks. Contact your bank to see if this is the case. 

Alternatively, you can manually upload the missing transactions using an Excel file. This article can help you with the steps: Manually upload transactions into QuickBooks Online.

We've also got some recommended troubleshooting steps just in case there are still missing transactions: What to do if bank transactions won’t download.

Should you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you.

If you have questions regarding specific transactions, highlight them on your statement. Often you can go online and find out more about the transaction, as well. When you have this information ready, it is much easier for the customer service representative to help you. Transaction identification numbers can also give the bank the information it needs to start looking into the issue.

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