Why are my deposits going into my Services/Sales account and doubling it?

Welcome to the Community, @terrib764.

I'd be glad to provide information on why your deposits go into your services/sales account in QuickBooks Online (QBO).

To start with, I recommend reviewing your transaction to check if the invoice that you matched in the bank feeds has already been paid. In QBO, when you receive payment, it will be recorded as a default in the Undeposited Funds (UF) account. If the invoice has indeed been paid, I suggest that you first undo it in your bank feeds. Then, create a bank deposit to move the payment into your bank. Once you've created the bank deposit, you can match it with your bank feeds. This will ensure that the payment is accurately reflected in your accounting records.

Additionally, you might want to check these articles to guide you put payments into the UF account before you combine them into a deposit and reconcile your accounts so they always match your bank and credit card statements.

• Deposit payments into the Undeposited funds account.
• Reconcile an account.

Feel free to click the Reply button below if you have other questions about deposits or payments. I'm always here to help. Have a great day.